Rona Hatcher

Rona (short for Ronacyn) grew up on a mountain in the Philippines and now calls Gonzales home. Before insurance, Rona worked in real estate, where property insurance came up again and again. After moving to Louisiana, Rona took a job at an insurance agency and found a real interest in the work. Rona already knew Chabert's name from around the community and joined the team in 2026, drawn by the agency's reputation for customer service.

As a Senior Account Manager, Rona takes care of existing Chabert clients: answering questions, handling policy changes, and reviewing coverage at renewal. Rona believes in looking at every renewal closely. On one renewal, the carrier had quietly added a limit that would pay only part of a roof replacement based on the roof's age. Even with a low deductible, that could have left the client paying much more after a roof claim. Rona shopped the policy and found coverage without that limit at a better premium. In Rona's words, “a good premium and low deductible are valuable, but they don't tell the whole story.”

What Rona likes most about insurance is that there's always something new to learn. Outside the office, Rona's perfect Saturday has no plans: breakfast with her husband, a walk in the park, and cozy weather. Rona loves the outdoors, especially the mountains, enjoys watching dancesport, likes spicy food, and dreams of a trip to Switzerland.

A verse Rona lives by: Acts 20:35, “there is more happiness in giving than in receiving.”